Constructing a negotiated order in uncertain contexts: the Experience of illness in the health services
Journal title SOCIOLOGIA DEL DIRITTO
Author/s Anna Rosa Favretto
Publishing Year 2015 Issue 2015/2
Language Italian Pages 32 P. 115-146 File size 475 KB
DOI 10.3280/SD2015-002005
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This article presents the results of a research project conducted in Piedmont among patients suffering from serious illnesses. The project’s aims included studying the negotiations embarked on by the people suffering these illnesses in their relations with the health services and the consequent construction of a "negotiated order" in their therapeutic relations. In particular, the project investigated the social processes whereby the patients, their relatives and their carers construct this order. One process that was found to be fundamental was that of "personalisation". This process had already been identified as a hinge factor by the current health legislation and is analysed here from a perspective that breaks with the traditional point of view of the health system’s organisation, so as to adopt the point of view of the patients and thus to practise interaction design.
Keywords: Right to health - Negotiated order - Therapeutic relationship -Personalisation - Patients
- Le nuove Residenze per le misure di sicurezza viste da vicino. Un'indagine sui percorsi biografici e giudiziari degli internati nelle REMS di Ceccano e Pontecorvo Francesca Cancellaro, in SOCIOLOGIA DEL DIRITTO 2/2019 pp.111
DOI: 10.3280/SD2019-002005
Anna Rosa Favretto, Costruire l’ordine negoziato in contesti incerti: l’esperienza della malattia nei servizi sanitari in "SOCIOLOGIA DEL DIRITTO " 2/2015, pp 115-146, DOI: 10.3280/SD2015-002005