HELP (FAQ)

Registration Teachers Books purchase Book orders from outside of Italy E-books

In this section you find the FAQ on how to purchase e-books.

If you need support, please, fill out the form.

To read our e-books  follow this intrucions to use ebooks

 

Our e-books are available in the following formats: 

- PDF for Pc, Mac and tablet/smartphone Apple and Android, protected by DRM. Usability of PDF format on an eReader is not guaranteed. 

- EPUB for Pc, Mac, tablet and Apple and Android smartphones and eReaders compatible with DRM.

In the sheets of our books, also available in e-book, the available formats are indicated (PDF of EPUB).  

 

Our e-books are available in PDF or ePub and are protected by DRM Readium LCP.

The Digital Right Management (DRM) is a technology created to check what a user can and cannot do with a document and grant the copyright of authors and publisher. The DRM connects the e-book to the user identity.  Using DRM LCP a user can read ebooks on max 6 different devices.

Yes, if purchased in Amazon’s kindle store.

Franco Angeli signed a partnership with Amazon. 

On their store you can find all our e-books. 

Please check your eReader's specifications to see if it is compatible with the DRM used for our eBooks.

It is the standard format for digital publications whose specifications are drawn and updated by the Digital Publication Forum (IDPF). Its main feature is the ‘liquid’ text distribution which adapts to the screen, and the maximum customization of the reading experience. With an EPUB e-book you can choose the font type and size, the line spacing, the text alignment, and the background colour of the screen. 

Yes,  you can use iPad to read ebooks, follow these instructions

To purchase an e-book simply click on ‘add to cart’ in the book sheet. 

You can buy more than one book at a time:  when the purchase is concluded, click on ‘confirm order’. 

If you have already registered, you can proceed straight to the payment and the download of your items. If you haven’t registered yet, proceed with the registration supplying your personal details, then proceed with the payment.  

You will receive the order confirmation by e-mail with the link to download the file.

Yes, you can do it, follow these instructions

E- books, like printed books, are available on our website and can be searched according to: topic or series – in the menu provided - title, author, words included in the presentation or in the table of contents. Please use the advanced search tool

On www.francoangeli.it, access your personal area, click on your e-books. A list of all the purchased e-books will be displayed, you can select the one you want to download. 

You can pay by credit card (also prepaid card) or Paypal. 

It is not possible to cancel orders of digital products (e-books). 

It is not possible to substitute a digital with a printed book.

Of course.  The purchase procedure is one: books will be immediately available for download in your e-books; printed books (and/or magazines) will be shipped within the shipping time required. 

In case of ‘blended’ order, the amount due will be taken in two different moments from your credit card: the e-books amount upon order submission, while for printed books and/or magazines, when the parcel is shipped.  

In case of ‘blended’ orders, payment by cash on delivery is not available. The right of withdrawal is applicable only on printed products. 

It is not possible to withdraw the purchase of digital products (e-books). 

As for any book, also e-books are protected by copyright (in particular, from modifications, reuse and copies). Our e-books can be saved and displayed on the buyer’s devices (without expiry date and max 6 different devices). 
 (for that e-book and following). Copying extracts (and paste them on other files) or printing are forbidden. In no case can the e-book be sent to or be visible by a third subject. 

Licence of use for Franco Angeli’s e-books
All e-books are entirely protected by copyright. When downloading the e-book, the user accepts the terms and conditions listed below. The user is given the following licence of use: 

1. The user is authorized to download and save the e-book on their pc or other devices. The saving of a copy of the book (or some extracts) on networks that make it available simultaneously on several computers is not allowed; 
2. The user is authorised to use the digital book, exclusively for personal purposes (study or research). Commercial usage is forbidden. Printing of the e-book (or some extracts) is not authorised. Direct or indirect commercial use of the work (or its extracts) is not allowed. 
3. The user is not authorised to send to a third subject (by any means, included fax and e-mail), the digital or printed version of the book (or its extracts). 
4. Modification, translation, total or partial adaptation of the work and/or its insertion in collections, anthologies or any derivative works are forbidden. 

This is a small request we make to be able to keep an affordable price policy. If publishing costs were to be repaid by a small number of sold copies and readers, the latter would inevitably pay excessive prices. We believe it is fair for everyone to contribute to supporting publication costs.

We are committed to making e-books accessible also to blind and partially-sighted people to satisfy their need to train and learn. For this reason, we believe in Progetto Libri Italiani Accessibili (LIA) and we have been among the first to subscribe to Fondazione LIA.  
Click here to see our LIA-certified  e-books in EPUB format. 

If the network administrator has limited the installation of some software, displaying the e-book may be impossible.  In this case we invite you to link your FrancoAngeli account with your Cantook Account and read the ebook with a web browser.

No, printing is not allowed by copyright law. 

Upon completion of the purchase process, you receive an order confirmation by e-mail with a recap of your data and the link to download the e-book.  

Yes, just reinstall Adobe Digital Editions, insert your Adobe ID and all previously-purchased e-books are automatically downloaded. You can also access your Personal Area on Franco Angeli website and click on your e-books to download all previously-purchased e-books. 

To ask for assistance, please fill out the form available on the link at the top of this page. 

Yes, at any time.  By registering on the website, you can access your personal area and download a previously-purchased e-book. 

The e-book can be read from max 6 different devices.

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