Chat digitali per il contrasto delle povertà relazionali: apprendimenti dalla valutazione quali-quantitativa di un intervento sociale

Journal title RIV Rassegna Italiana di Valutazione
Author/s Arianna Santero, Monica De Luca, Samuele Poy
Publishing Year 2025 Issue 2025/92
Language Italian Pages 21 P. 75-95 File size 198 KB
DOI 10.3280/RIV2025-092005
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Like material poverty, relational poverty, is an important source of economic vulnerability and can influence several dimensions related to people's health, well-being, and social participation. This article focuses on “Tavole Allegre”, a programme created by the Ufficio Pio of the Fondazione Compagnia di San Paolo to combat relational poverty. The programme uses WhatsApp chats facilitated by volunteers on food-related topics. It provides a multidimensional theoretical and operational definition of relational poverty. The results of a Randomized Controlled Trial (RCT), combined with qualitative analyses of the chats, interviews, and focus groups with implementers and beneficiaries, highlight the programme’s potential and limitations.

Keywords: Relational poverty; Social innovation; Randomized Controlled Trial; Mixed Methods; Vulnerability; Digital chats.

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Arianna Santero, Monica De Luca, Samuele Poy, Chat digitali per il contrasto delle povertà relazionali: apprendimenti dalla valutazione quali-quantitativa di un intervento sociale in "RIV Rassegna Italiana di Valutazione" 92/2025, pp 75-95, DOI: 10.3280/RIV2025-092005