I processi lavorativi nel retail: intensificazione, meccanismi disciplinari e resistenze

Titolo Rivista SOCIOLOGIA DEL LAVORO
Autori/Curatori Annalisa Dordoni
Anno di pubblicazione 2024 Fascicolo 2023/167
Lingua Italiano Numero pagine 20 P. 56-75 Dimensione file 233 KB
DOI 10.3280/SL2023-167003
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Advanced capitalist societies are increasingly characterized by the tertiarization of the labor market and the expansion of retail. In this es-say I present a reflection on the control mechanisms and disciplinary dispositives, on resilience strategies and resistance attempts in the workplace, starting from research conducted with retail workers of two shopping streets in Milan and London. The empirical material has been analyzed through the lens of the Labour Process Theory, integrated with Foucaultian concepts: power, discipline, governamentality. The research reveals a sector characterised by company control and the discipline of work, but also by ambivalent forms of solidarity between employees.

Parole chiave:Labour Processes, Retail, Discipline, Resistance

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Annalisa Dordoni, I processi lavorativi nel retail: intensificazione, meccanismi disciplinari e resistenze in "SOCIOLOGIA DEL LAVORO " 167/2023, pp 56-75, DOI: 10.3280/SL2023-167003